The second-hand marketplace Users Share Anger Over Size Modifications
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are expressing on platforms saying Vinted listings now show an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with comparable marketplaces.
They have suggested members to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.